Frequently Asked Questions

Raving NEXT Analytics & Marketing Conference

Check back for updated FAQs for our 2022 event!

First, make sure you watch our Welcome & Tutorial video below. It will guide you through logging into the conference platform and features available for attendees. This may answer some of your questions.

2021 Tutorial Video: How to use the conference event platform

What are your health and safety guidelines?

Raving NEXT: Indian Gaming Analytics & Marketing Conference will be held in-person in February 2022. You also have the option to attend virtually.

Raving is following the guidelines of the Pueblo of Isleta, State of New Mexico and CDC guidelines for our 2022 event. Currently there are no requirements for attendees to be vaccinated. Any announcements and updates will be made on our conference website while already registered conference participants would be informed directly via email.

Let's start with the who, what, where and why: 

Why: Raving NEXT: Indian Gaming Analytics & Marketing Conference is different than other conferences. Our goal isn’t for you to listen to people talk for three days, but that you come out with actionable solutions, ideas and inspiration through workshops, breakout sessions, motivating keynotes, and even games!

When: February 7 – 10, 2022. Plan to arrive Monday for check-in then get ready for three full days of education and connection. But the learning doesn’t stop at check-out. You get exclusive access to a series of master classes after the show. Plus! Our sessions are recorded, imagine having all sessions at your fingertips to re-watch on your own time!

Who: General Managers, Data Analysts, Marketing Directors and Managers (your entire marketing department will benefit from this learning), Data Analysts, Advertising Directors and Managers, Promotions and Social Media Specialists, Tribal Council Members, future and current leaders!

What: We put your feedback to work! Our agenda is built on what you ask us for, such as database segmentation, marketing campaign strategy, valuing players, right-sizing free play, marketing spend trends, and so much more! View agenda topics

Price: Get in at the lowest price today! Registration starts at $1749 for the in-person experience, and we have a virtual pass if travel is not an option. More flexibility than ever to fit your budget and schedule!

Travel: Stay at our host property, Isleta Resort & Casino, for only $149 per no night with no resort fee. We encourage booking your room early, we have sold out in the past! Visit our travel page for full details

I registered, but where do I go now?

If you have already registered, you will receive a link to the same email that you registered. Make sure you bookmark this URL to the sign-in page: coming January 2022

When does the conference start?

The conference officially starts on February 7. However, we're letting folks log-in to the platform prior – we encourage everyone to make sure they don’t have any technical issues logging on and get familiar with the virtual platform before we go live the week of February 7, 2022.

Attendees can start watching pre-recorded educational sessions, visit the exhibitor books and enter drawings, update personal profiles and use the in-house conference platform to start reaching out to fellow attendees.

I missed some sessions, how can I watch later?

All live sessions are recorded. The recordings will be available to watch the same day the session was schedule, posted later that evening.

How long do I have access to the conference? 

you have access to the conference for 60 days. The conference platform will be closed on April 7, 2022. You will use your same login to access. Remember you can re-watch sessions, take quizzes, download handouts, and still ask presenters questions anytime within this 60 day period.

When are the Masters Groups?

We will have masters groups scheduled after the conference. As an attendee, you will receive an email with an invite to register for these keep-it-going sessions:

Check back for updates sessions and dates/times!

You promised handouts and quizzes, where do I find them?

We sure did! When you go to the agenda on our online platform, click on the session. Scroll to the bottom to view and download PDF handouts or quizzes for that session. Both “on demand” and live sessions will have attachments for you to download.

How do I get credits with University of Phoenix?

Email gency@betravingknows.com that you are interested in learning more about credits for University of Phoenix or call us 775-329-7864. We will introduce you to Patrick Horning, University of Phoenix and confirm that you attended the sessions.

I’m submitting a budget – what does my conference pass include?

You can purchase an in-person or virtual only pass. All passes includes 60-day access to our Raving NEXT virtual conference platform:

  • All sessions (you can watch live or view recordings at your leisure)
  • Access to all of the virtual tradeshow booths
  • The ability to reach out to other attendees, vendors and presenters through the platform messaging capabilities
  • Course materials including: follow-up reports, session quizzes and presentations
  • Certificate of completion on request
  • College credit with the University of Phoenix

How long has this conference been around?

Quick answer: This is our 24th event (2022) though we started in 2001. For a complete list of events and locations, check out the bottom of our about page.

What do I wear?

Business casual is what most attendees choose. We  have evening events and parties planned, feel free to dress up or bust out some fun shoes if that's fun for you!

For virtual attendees, PJs and bunny slippers are acceptable! There will be some live Zoom networking events that we’d really like to see your face … makeup and shaving is not required.

What’s the registration process?

We ask that all attendees pay by credit card or check and register online. If you need to pay by check, please email gency@betravingknows.com or call 775-329-7864. Registration will open in September for the February event.

I have some specific goals for attending this conference, and I want to make sure that I leave with a good understanding of the topic. Can I book one-on-one time with the presenters? 

If you’re trying to solve a very specific problem, book your private appointment today for some expert help. Half-hour or One-Hour meetings can be booked ahead of time.

Take this opportunity to "pick the brains" of leading industry experts on data analytics, food and beverage, entertainment, marketing and more. Please contact Amy Hergenrother at amy@betravingknows.com or call her at 775-329-7864 for more information.

What is your cancellation policy?

Once payment is received, there will be no refunds. We can transfer an attendee registration to another team member up to seven days in advance. Thank you for understanding that Raving incurs costs for exhibitors, sponsors and attendees in the planning of the event.

Got more questions?

You can always email Gency Warren at gency@betravingknows.com or call her at 775-329-7864.

I just found out about this conference! I’d love to watch everything on demand. Can I still purchase a pass?

Absolutely. We have 20 hours of sessions waiting for you and all content is available for 60 days (closing April 7, 2022). You can still register after the conference and even attend the post-conference Master Groups scheduled through April by going to our registration page.

I can’t find my registration email and directions to log-in.

We may have you registered with a different email. You can check your confirmation receipt to see what email you used to register or simply give us a call at 775-329-7864 or email gency@betravingknows.com. Please try your login before February 7!