Frequently Asked Questions

Raving NEXT Indian Gaming Analytics & Marketing Conference

I’m submitting a budget – what does my conference pass include?

For attendees of Raving NEXT: Indian Gaming Analytics & Marketing Conference, your conference pass includes:

  • Course materials
  • Beverages and heavy hors d’oeuvres at Tuesday's Welcome Reception
  • Morning breakfast on Tuesday, Wednesday and Thursday, and lunch on Tuesday and Wednesday
  • Cocktail Reception on Wednesday evening (beverages provided)
  • Access to the tradeshow floor
  • Eligibility for prize giveaways
  • Shuttle to and from airport to Isleta Resort & Casino

Your conference fee does not cover hotel room, other transportation, or evening dinners.

When should I arrive and depart?

Quick answer: We recommend that you arrive Monday as we start early morning on Tuesday. Depart Thursday afternoon after the conference wraps up. See full agenda for more info

Long answer: Plan on picking up your registration materials on Monday, January 25, 4 PM – 6 PM or Tuesday, January 26, 7 AM – 8:30 AM. The learning program starts at 8:30 AM sharp Tuesday and ends at 11:45 am on Thursday. Note: Don’t skip out early on Thursday to catch your plane; you’ll miss the final critical sessions.

How long has this conference been around?

Quick answer: This is our 23nd event (2021) though we started in 2001. For a complete list of events and locations, check out the bottom of our about page.

What do I wear?

Most folks wear business casual. If you like dressing up a little, then the Welcome Reception would be a good night for first impressions. And, just like Goldilocks experienced, the conference and breakout rooms are sometimes too hot or too cold, so bring a cover-up.

Do I need to prepare anything? Should I bring a laptop?

You will be given a complete course book with plenty of note pages. There’s wifi in the conference room. We will have an interactive polling feature at our conference that you can access through your phone. We’ll also have a charging station in the exhibit hall to help!

Are there evening activities after the conference sessions?

Oh yeah, we have lots going on: Welcome Reception (Tuesday) and Cocktails & Conversations (Wednesday). Both come with your registration.

Should I bring promotional items from my casino to share?

Absolutely! If you have some cool branded merchandise, we will utilize them as prizes and giveaways. This is a great way to clean out your promotions closet, and send your new friends home with some swag!

What kind of food will you be serving?

We’ll be serving breakfast (buffet style) and plated lunches (chicken and/or beef). If you have any special dietary needs, please email Chris ahead of time

What’s the registration process?

Register online (coming soon!), by phone, by email, or by snail mail. Use a credit card, send a check, use a PO – you’re not counted as “in” until we get your final payment, which is due prior to the conference. As soon as we receive your registration information, we’ll send you a confirmation via email. If someone else is registering you, it’s important that they also list your email address, as that’s our primary way of communicating any updates to you. Remember, you need to book your hotel and transportation separately.

I have some specific goals for attending this conference, and I want to make sure that I leave with a good understanding of the topic. Can I book one-on-one time with the presenters? Will they be hanging around?

Half-hour ($65) and one-hour coaching sessions ($125) with our experts can be booked prior to the show by emailing Amy Hergenrother at Time slots are very limited, so it’s best to do this at the time of registration. We recommend this to attendees who want quality, dedicated time. If you don’t need one-on-one time, most of our presenters are on-site during the entire conference, and love to chat with attendees. We encourage you to sit down with them at lunch, join them for a cocktail, or share a coffee break with them at a networking event. Can’t make the conference, or need answers NOW? Want ongoing support? Ask Amy about our Coaching by Teleconference Program. Call her at 775-329-7864 or email her at

When will the exhibit hall be open, and what makes visiting worth my time?

The exhibit hall will be open starting on Tuesday morning throughout the Welcome Reception that evening, and all day Wednesday. These exhibitors are offering marketing and technology services; so, unlike going to a large tradeshow, you spend quality time with a targeted group. If you haven’t picked up on our mantra yet, here it is: we believe that to be the best casino executive that you can be, you need to expose yourself to a variety of resources: fellow attendees, presenters in the classroom and during networking sessions, as well as exhibitors. Our exhibitors can help you be more successful in your role. To encourage you, we will reward attendees who visit with all of the exhibitors with chances to win great prizes.

I am arriving early for some “play time” – is there anything within walking distance of the casino, or do I have to rent a car?

Although there is nothing walking distance, you can access Old Town Albuquerque through rideshare, it’s very close to the casino and worth making the time. Historic Santa Fe is about an hour away; consider renting a car and exploring historic New Mexico.

Interested in checking out more casino operations? There are several Tribal casinos within a short driving distance in the area.

Check out


What is your cancellation policy?

Cancellations must be received in writing no later than 21 days in advance of the event and are subject to a $100 processing fee. Less than 21 days – registration fees are nonrefundable, but may be transferred to another individual in the same company.

Got more questions?

You can always email Christine Faria at, or call her at 775-329-7864.