Frequently Asked Questions

Raving NEXT Analytics & Marketing Conference

First, make sure you watch our Welcome & Tutorial video below. It will guide you through logging into the conference platform and features available for attendees. This may answer some of your questions.

I registered, but where do I go now?

If you have already registered, you will have a link that has been sent to you at the same email that you registered. Make sure you bookmark this URL to the sign-in page:

When does the conference start?

The conference officially starts on January 25 with live sessions. However, we're letting folks log-in to the platform starting January 20 – we encourage everyone to make sure they don’t have any technical issues logging on and get familiar with the website before we go live the week of January 25, 2021.

Folks can start watching our pre-recorded educational sessions, visit the exhibitor books and enter drawings, update personal profiles and use the in-house conference platform to start reaching out to fellow attendees.

I missed some sessions, how can I watch later?

All live sessions are recorded. The recordings will be available to watch the same day the session was schedule, posted later that evening.

How long do I have access to the conference? 

you have access to the conference for 60 days. The conference platform will be closed on March 31, 2021. You will use your same login to access. Remember you can re-watch sessions, take quizzes, download handouts, and still ask presenters questions anytime within this 60 day period.

When are the Masters Groups?

We have the three masters groups scheduled. As an attendee, you will receive an email with an invite to register for these keep-it-going sessions:

Raving NEXT: Masters Analytics Group
February 22 10:00 AM PST

Raving NEXT: Masters Marketing Group
March 22 10:00 AM PST

Raving NEXT: Masters Analytics, Marketing and Operations
April 19 10:00 AM PST

You promised handouts and quizzes, where do I find them?

We sure did! When you go to the agenda on our online platform, click on the session. Scroll to the bottom to view and download PDF handouts or quizzes for that session. Both “on demand” and live sessions will have attachments for you to download.

How do I get credits with University of Phoenix?

Email that you are interested in learning more about credits for University of Phoenix or call us 775-329-7864. We will introduce you to Patrick Horning, University of Phoenix and confirm that you attended the sessions.

I’m submitting a budget – what does my conference pass include?

Our pass includes 60-day access to our Raving NEXT virtual conference platform:

  • All sessions (you can watch live or view recordings at your leisure)
  • Access to all of the virtual tradeshow booths
  • The ability to reach out to other attendees, vendors and presenters through the platform messaging capabilities
  • Course materials including: follow-up reports, session quizzes and presentations
  • Certificate of completion on request
  • College credit with the University of Phoenix

How long has this conference been around?

Quick answer: This is our 23nd event (2021) though we started in 2001. For a complete list of events and locations, check out the bottom of our about page.

What do I wear?

We just wanted to make sure you were paying attention. We’re always asked this for our live events. PJs and bunny slippers are acceptable! There will be some live Zoom networking events that we’d really like to see your face … makeup and shaving is not required.

What’s the registration process?

We ask that all attendees pay by credit card and register online. If you need to pay by check, please email or call 775-329-7864. Registration will open in November for the January event.

I have some specific goals for attending this conference, and I want to make sure that I leave with a good understanding of the topic. Can I book one-on-one time with the presenters? 

If you’re trying to solve a very specific problem, book your private appointment today for some expert help. Half-hour Zoom meetings can be booked ahead of time. Free of charge for the first twenty attendees registered for the conference. Take this opportunity to "pick the brains" of leading industry experts on data analytics, food and beverage, entertainment, marketing and more. Please contact Amy Hergenrother at or call her at 775-329-7864 for more information.

What is your cancellation policy?

Once payment is received, there will be no refunds. We can transfer an attendee registration to another team member up to seven days in advance. Thank you for understanding that Raving incurs costs for exhibitors, sponsors and attendees in the planning of the event.

Got more questions?

You can always email Gency Warren at or call her at 775-329-7864.

I just found out about this conference! I’d love to watch everything on demand. Can I still purchase a pass?

Absolutely. We have 20 hours of sessions waiting for you and all content is available for 60 days (closing March 31, 2021). You can still register after the conference and even attend the Master Groups scheduled through April (listed above) by going to our registration page.

What the heck folks – a virtual event? I look forward to your live event every year!

Raving NEXT as a virtual event will provide you the information and skills to help you tackle 2021 and beyond, we promise! Don’t give up on learning, just because it isn’t face-to-face. We’re looking forward to when we can get together in 2022!

I can’t find my registration email and directions to log-in.

We may have you registered with a different email. You can check your confirmation receipt to see what email you used to register or simply give us a call at 775-329-7864 or email Please try your login before January 25!